Microsoft
Unveils
Small-Business Phone
System Software
Designed for Ease of
Use
Later this year
D-Link, Quanta
Computer and Uniden
will release
IP-based phone
systems with
Microsoft “Response
Point.”
REDMOND, Wash.
— March 19, 2007 —
Today at the second
annual Microsoft
Small Business
Summit, Microsoft
Corp. unveiled a
small-business
Internet protocol
(IP) phone system,
code-named “Response
Point,” designed for
ease of use and
manageability. The
new system comes in
an easy-to-install
box, supports both
voice over IP (VoIP)
and traditional
phone lines, and
includes a
voice-activated user
interface.
Now in beta
testing, “Response
Point” will be
generally available
later this year in
three models: D-Link
DVX-2000, Quanta
Syspine and Uniden
Evolo. “I am proud
and honored to work
with leaders in the
computing, telephony
and networking
fields to bring
‘Response Point’ to
market,” said
Xuedong Huang,
general manager of
the “Response Point”
team at Microsoft.
“Each of our OEM
partners brings its
own special
expertise to our
customers, allowing
us to serve a much
broader range of
small businesses.”
Putting the
Customer in Control
Microsoft
designed the
“Response Point”
software to empower
small-business
customers to manage
system changes
themselves. “We know
from years of
networking
experience that many
small businesses
want an IT
specialist to
install their
networking
infrastructure,”
said Keith A.
Karlsen, executive
vice president of
D-Link Systems Inc.
“But they also want
to manage simple
things like moves,
adds and changes on
their own.” With the
user-friendly,
PC-based “Response
Point” management
console, tasks such
as adding a phone
for a new employee
or creating a call
distribution list
can be completed in
a couple of minutes.
The “Response
Point” phone system
software makes the
voice communications
experience much
easier for end
users. “The
‘Response Point’
voice commands and
speech-enabled
auto-attendant will
offer users a
powerful experience
that differs
radically from other
small-business phone
systems on the
market,” said Rich
Tosi, president of
Uniden America Corp.
“A small-business
employee can press
one button on the
handset of a
cordless phone and
then access anyone
in the company
directory, anyone in
his Outlook®
contacts, and a
range of calling
features with a few
simple words. That
is a very powerful
user experience.”
Recognizing that
phone systems are a
critical part of
day-to-day
operations for small
businesses, the
“Response Point”
team created a
specialized
architecture
designed to optimize
system reliability.
“We worked closely
with the ‘Response
Point’ team to
develop the Quanta
Syspine phone
system,” said Mike
Yang, vice president
of Quanta Computer
Inc. “‘Response
Point’ makes Syspine
an intelligent,
turnkey solution and
complements our
strengths in
hardware design and
engineering.”
“Response Point”
is one of the
strategic
initiatives
supporting
Microsoft’s vision
for VoIP
communications. “The
‘Response Point’
voice-enabled user
interface is a great
example of how
innovative new
technology can be
applied to solve
everyday customer
problems,” said Rick
Rashid, senior vice
president of
Research at
Microsoft.
In addition to
“Response Point,”
Microsoft delivers
an extensible,
software-based VoIP
foundation through
Office
Communications
Server 2007 and
Office Communicator
2007. Microsoft will
distribute the
public beta versions
of Communications
Server 2007 and
Communicator 2007
later this month.
The Beta 2 release
of “Response Point”
is scheduled for
early April.
For more information, call
us at (225)767-7670 or click
here.
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