Threats to good Network Performance:

• High utilization and high error rates
• Networking equipment, such as routers, can become overloaded and start dropping packets
• Problem with Malware—worms, viruses, and spyware
• Network misconfiguration leading to security breaches

As Networking Experts: Our Solutions

• Design the ideal network for your new office space
• Create a plan to ensure that your equipment is continually upgraded as needed
• Install firewalls and secure routers to protect your data
• Ensure optimal security for your network, 24 hours a day
• Implement wireless networks that free your employees to work more effectively
• Availability monitoring, for items such as internet connectivity, email flow and virus protection
• Performance and predictive failure monitoring, for equipment such as firewalls, servers and back ups
• Proactive, scheduled, onsite and remote maintenance

If there is no Data Storage or Back-up Planning:

• Basically your company is functioning without any Insurance.
• If there were to be a disaster such as fire, flood, earthquake or theft, all your files were suddenly:
• Gone: Accounts Receivable - your company can't invoice
• Gone: Orders Pending - there is no more incoming revenue
• Gone: Contracts - who is doing what for whom and at what price?
• Gone: Inventory List - what to ship, order or claim for insurance?
• Gone: Client List - without clients, there is no business...
• On average, over 40% of businesses go out of business after a major loss like a fire, a break-in, a storm or sabotage. And 75% go out of business within the year.
• Direct financial loss, but many other issues, such as loss of customer confidence, reputational damage, regulatory effects, and so on.

Disaster Preparedness by General Informatics

• We put together a comprehensive plan to:
  • Ensure the continued existence of the company
  • Protect company assets and resources.
  • Reduce the chance of a catastrophic event
  • Assure organizational stability
  • Create procedures for systematically restoring normal business operations.
  • Minimize legal liability for a data loss or compromise
• Back-up servers and mission critical workstations on a predefined schedule on a daily basis.
• Copy of your current backup offsite along with copies of essential programs and licensing information.
• Periodical backups testing to make sure that the data written to the backup media can be restored correctly.
• Review your backup strategy periodically to make sure that all necessary data is being captured on the backup media. Often, the location and importance of company data changes over time.

Common Network Problems

• Cable Problem such as cut cable, incorrect cable connections, cable shorts, interference level and connector problem.
• Network slow and unresponsive, connectivity problem with one or more devices in a network can occur after a change is made in configuration or by a malfunction of a connectivity component, such as hub, a router or a Switch.
• Excessive Network Collisions often lead to slow connectivity. The problem can occur as a result of bad network setup/plan, a user transferring a lot of information or jabbering network card.
• Network Problems can often be traced to Software Configuration such as DNS configuration, WINS configuration, the registry etc.
• Duplicate IP Addressing, a common problem in many networking environments occur when two machines try to use the same IP address. This can result in intermittent communications.
• Remote Connectivity, cannot connect to your office network and email remotely from home, or when traveling and you like secure wireless access for notebooks, or temporary workstations.

The Problem:

• Too many messages all over the place to keep up with - voice, cell phone, email
• Multiple data and voice vendors make it difficult to manage invoicing
• Inefficient use of current bandwidth, because essentially voice and data can use the same network
• Expensive to maintain multiple voice and data channels

Integration happens when both your Voice and Broadband Lines share the same circuit. An integrated voice and data network on one communications system, is more secure, and efficient, easier to manage and less costly to maintain. Today, SMBs are increasingly migrating to VoIP to take advantage of the cost savings and business benefits gained by converging voice and data traffic onto a single network structure. Our combined knowledge of network architecture, IP technology and experience working with various business models enables us to help you increase your numbers, lower costs and improve your employees' productivity.

Why Care about Security Issues:

• The data on your network could be altered or stolen. If this happens, you may not know it for quite some time, if ever.
• Your web site may be hacked, damaging your reputation.
• Your network could be used for generating or relaying spam. In addition to other problems this can cause your Internet address to be blacklisted, causing email servers to reject all email from your site and so preventing legitimate email communications.
• Visible problems with email and other Internet functions can create a loss of confidence in you by your customers.
• If confidential customer or vendor information is stolen, you may suffer legal consequences.
• The computers and servers on your network may become slow and unreliable.
• Your Internet connection could become bogged down with illicit traffic.
• Your users could be snooped on and suffer identity theft.
• Your computers could be used to attack other networks.
• Your network could be used to store and distribute illegal files such as pirated programs or pornography.

The Problem with Email:

• Globally, 88% of all inbound email is spam.
• Inbound email is the number one source of all virus infections.
• Email is the most common target for malicious hackers and computer viruses
• Annoying solicitations and vicious threats can have a substantial impact on your businesses productivity and security.
• It is tiring to spend time sifting through un-wanted e-mails.

Workforce mobility. Anytime, anywhere, any device access

• A platform for secure, real-time mobile access to Outlook email and calendar with Windows Mobile Active Sync.
• A familiar, consistent desktop, accessible anytime, to encourage productivity from anywhere.
• High-performance wireless access with a broadband speed on a robust and resilient foundation.
• Reduced bandwidth and telecommunications charges and full wireless access to any application.
• Ensures mobile users have the same support, security, and capabilities as office workers.
• Keep customers satisfied with real-time communication abilities.

General Informatics is in the business of helping companies take advantage of simple to complex hosting solutions without dealing with the day-to-day hassles of server management and system administration. We are a non-facilities based managed service provider and we will provide managed services and managed security without concern as to where your equipment and servers are physically located.

We provide the following server services:

• Server Management and System Administration
• Server software installation and configuration
• Server Migration
• Server Security including firewalls, security patches and audits
• Technology evaluation, recommendations and enhancements

We provide high-performance Internet server solutions at an affordable cost. Choose us as your hosting partner and entrust your Internet presence to the experts. Our hosting technology features powerful hardware, innovative software, fast network connectivity, and aggressive security. We offer turnkey managed hosting of your co-located servers, dedicated servers and related network devices.

Is He Good Enough?

• You have full-time IT employee, but still get additional invoices for your network, because he does not have domain expertise
• He is not abreast of all the new techologies which could save you thousands of dollars.
• You have multiple vendors for all your technology needs, which is difficult to manage and maintain.
• You anyways have to outsource key business processes, because they need expertise
• Your IT spending is way out of control