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"To keep up with our company's growth we wanted to hire an in-house IT technician but instead we enrolled in TotalCARE. it has been like we got an entire IT department, couldn't have been better."
- Norman Chenevert
Chief Executive Officer, Chenevert Architects.
Proven Solutions

A construction company based out of New Orleans, Louisiana has 3 different offices in 2 states, all seamlessly operating as one single office using our proven IT solutions. When a client's phone number is updated by accounting, this new information is immediately available to the engineer in his Outlook and the salesperson on the road via his smart phone.

The CEO at his camp is able to access all information from engineering files to accounting information and print it to a printer locally or a secure printer in his partner's office. He receives reminders through his phone for important matters based on reminders set by his administrative office and his calendar gets updated remotely by his secretary who works from his office. With secure access to all communications such as e-mail and fax, the CEO is only a click away from the office.

Staff accountant Julie, who was recently in an accident, is unable to come to the office everyday. Instead, she works from home on her PC with secure access to all the same information her computer at work provides - even calls to her extension are forwarded to her home phone.

All employees work at full potential as the network has never been down. Their computers are immune to viruses, spam messages, and spyware. With proactive monitoring and outstanding user support, any issues that pop up are identified and resolved before they become problems. This company is even protected from potential disasters or events as data is being saved onsite and offsite as well.

Total Technology Cost: $87.00/per employee
 

General Informatics is a full service technology company that works as an extension of your company. We provide fully integrated solutions tailored for your specific business which solve all your IT needs. Our goal is to provide your business with a dependable IT infrastructure and assist in growth through technology solutions:

  • Strategic technology planning and implementation
  • Increased productivity and efficiency
  • Proactive support from our team of engineers
  • Detailed infrastructure performance reports, asset inventory reports, and end user usage reports
  • Cost effective and predictable IT budgets
  • Access to purchasing support, end user training, 3rd-party vendor management, and up-to-date information about the latest technology trends.

The advantage of our integrated solutions is that with a single provider for networking, maintenance, support, and internet, all your systems work more cohesively and effectively and reduce operating costs. With TotalCare™, our partners have added 5% to 30% to their bottom line.

 

A construction company based out of New Orleans, Louisiana has 3 different offices in 2 states, all seamlessly operating as one single office using our proven IT solutions. When a client's phone number is updated by accounting, this new information is immediately available to the engineer in his Outlook and the salesperson on the road via his smart phone.

The CEO at his camp is able to access all information from engineering files to accounting information and print it to a printer locally or a secure printer in his partner's office. He receives reminders through his phone for important matters based on reminders set by his administrative office and his calendar gets updated remotely by his secretary who works from his office. With secure access to all communications such as e-mail and fax, the CEO is only a click away from the office.

Staff accountant Julie, who was recently in an accident, is unable to come to the office everyday. Instead, she works from home on her PC with secure access to all the same information her computer at work provides - even calls to her extension are forwarded to her home phone.

All employees work at full potential as the network has never been down. Their computers are immune to viruses, spam messages, and spyware. With proactive monitoring and outstanding user support, any issues that pop up are identified and resolved before they become problems. This company is even protected from potential disasters or events as data is being saved onsite and offsite as well.

Total Technology Cost: $87.00/per employee
 

General Informatics is a full service technology company that works as an extension of your company. We provide fully integrated solutions tailored for your specific business which solve all your IT needs. Our goal is to provide your business with a dependable IT infrastructure and assist in growth through technology solutions:

  • Strategic technology planning and implementation
  • Increased productivity and efficiency
  • Proactive support from our team of engineers
  • Detailed infrastructure performance reports, asset inventory reports, and end user usage reports
  • Cost effective and predictable IT budgets
  • Access to purchasing support, end user training, 3rd-party vendor management, and up-to-date information about the latest technology trends.

The advantage of our integrated solutions is that with a single provider for networking, maintenance, support, and internet, all your systems work more cohesively and effectively and reduce operating costs. With TotalCare™, our partners have added 5% to 30% to their bottom line.

 

We can partner in starting your New Business!!!

In today's world, just about every company needs to use computers for their business to succeed, even small start-up companies. These companies may need a small network to allow users to share an Internet connection, check email, share data files, share applications, or they may need a presence on the Internet with a web server, data portal, or an email server.
We can provide a custom end-to-end solution, which can include planning and design, implementation, hardware and software purchases, comprehensive support, training and documentation, all within your budget. As an end result, we will help your business to reach its short-term and long-term goals and help your business grow.

  • Network Assessment, Design and Implementation.
  • Install, configure, and manage HP, Dell and IBM servers.
  • Install, configure, and manage Microsoft Windows servers including Microsoft Small Business Server 2003.
  • Provide user management such as managing user accounts, groups, rights and permissions.
  • Provide file sharing and print sharing.
  • Install, configure, and manage internal and external websites/portals.
  • Install, configure, and manage email service with Microsoft Exchange.
  • Design, implement, or upgrade a network infrastructure (wired and wireless) that is reliable, yet allow for growth with Cisco and Netgear switches and routers.
  • Provide rack and cable management.
  • Create security solutions including antivirus protection, update services, firewalls, and conduct IT audits.
  • As an integrator and consumer of wireless technology we make it possible to offer expert consulting support for a broad range of wireless applications.

Looking for a First Server

General Informatics solutions, simply put, are a bundling of IT services designed to minimize the inherent risks associated to IT as well as avoid and mitigate the business impacts arising from IT failure to acceptable levels for the client. Our eyes on your network. In today's competitive environment, you cannot afford downtime due to IT failure. General Informatics provides proactive and remote monitoring of your key business resources such as the firewall, network, servers and applications from our state-of-the-art network operations center (NOC) keeping your systems functioning optimally and efficiently.

Our solutions are driven by four simple values:

  • Serve as One Source for Complete IT Solutions, delivering the best Information Technology value in the industry.
  • Make critical business information available where it's needed, when it's needed, and with minimal demands on customers' management, users and staff.
  • Provide for a smooth transition when change is necessary.
  • Ensure that IT meets the needs of the business, not the other way around.

Medium Business Solutions

For medium businesses with 10 to 50 network users, General Informatics outsourcing services free you from dependence on an individual freelance consultant while giving you affordable, reliable, access to enterprise-class technical expertise. By delivering professional know-how when you need it, providing specialized expertise in key applications, offering unique services, such as automated server monitoring while charging only for the services you use.

General Informatics gives you an affordable way to maximize the business value of your network. We are the smart way for small businesses to build and maintain a reliable and secure information system and to have fast access to the skilled support ordinarily available only to businesses who can afford a large internal IT organization.

Full Service IT Solutions for Medium Businesses:

  • New installations of servers, workstations, and network hardware.
  • Optimization of existing systems
  • Upgrades to existing technology
  • Broadband networking solutions (DSL, T1, Frame Relay)
  • Secure wireless networking
  • Security, firewall, and content filtering
  • Spam management
  • Secure remote access solutions
  • Relocation services

Branch Office Solutions

General Informatics solutions, simply put, are a bundling of IT services designed to minimize the inherent risks associated to IT as well as avoid and mitigate the business impacts arising from IT failure to acceptable levels for the client. Our eyes on your network. In today's competitive environment, you cannot afford downtime due to IT failure. General Infromatics provides proactive and remote monitoring of your key business resources such as the firewall, network, servers and applications from our state-of-the-art network operations center (NOC) keeping your systems functioning optimally and efficiently.

Our solutions are driven by four simple values:

  • Serve as One Source for Complete IT Solutions, delivering the best Information Technology value in the industry.
  • Make critical business information available where it's needed, when it's needed, and with minimal demands on customers' management, users and staff.
  • Provide for a smooth transition when change is necessary.
  • Ensure that IT meets the needs of the business, not the other way around.
A La Carte

General Informatics solutions, simply put, are a bundling of IT services designed to minimize the inherent risks associated to IT as well as avoid and mitigate the business impacts arising from IT failure to acceptable levels for the client. Our eyes on your network. In todays competitive environment, you cannot afford downtime due to IT failure. Geninf provides proactive and remote monitoring of your key business resources such as the firewall, network, servers and applications from our state-of-the-art network operations center (NOC) keep your systems functioning optimally and efficiently. Our solutions are driven by four simple values: Serve as One Source for Complete I.T. Solutions, delivering the best Information Technology value in the industry. Make critical business information available where it's needed, when it's needed, and with minimal demands on customers' management, users and staff. Provide for a smooth transition when change is necessary. Ensure that I.T. meets the needs of the business, not the other way around.
 
Current Specials

General Informatics solutions, simply put, are a bundling of IT services designed to minimize the inherent risks associated to IT as well as avoid and mitigate the business impacts arising from IT failure to acceptable levels for the client. Our eyes on your network. In todays competitive environment, you cannot afford downtime due to IT failure. Geninf provides proactive and remote monitoring of your key business resources such as the firewall, network, servers and applications from our state-of-the-art network operations center (NOC) keep your systems functioning optimally and efficiently. Our solutions are driven by four simple values: Serve as One Source for Complete I.T. Solutions, delivering the best Information Technology value in the industry. Make critical business information available where it's needed, when it's needed, and with minimal demands on customers' management, users and staff. Provide for a smooth transition when change is necessary. Ensure that I.T. meets the needs of the business, not the other way around.
 
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