Managed Services - TotalCARE

Computer, Software and proactive Support, for dependable and efficient Business operations.

TotalCARE is a simple solution to keep your network and computers running for one low flat fee, no matter how many times you ask us to fix it! The secret is proactive maintenance and 24/7 monitoring, we even put our anti-virus software on your computers. After all, only if your computers are dependable and fast can we hope to make any money. The results are very measurable - high employee productivity, low IT costs, time savings, and high confidence in your business systems.

General Informatics earns their fee if your network is running and employees working. The "Computer Guy" charges by the hour and makes more money when you are down. We go the extra mile to keep you running.
Who would you rather work with?

CLOUD Technology & On-Site Services to reduce IT costs!

For 1 Low Monthly Cost

Dell/HP/Lenovo PC with LCD Monitor
Windows 7 Pro and Office 2010 Business
Full Local Technical Support
Cloud Based Exchange Email Service (25 GB)
Junk Email/Spam Filtering
Work from Anywhere Ability (~VPN)
Daily Data Backup
Antivirus Software
Spyware Removal Software
Security Patch Management
Daily Antivirus Checks & Scanning
Spyware Detection & Removal
Temp. File Deletion & PC Cleaning
24x7 Proactive Desktop Monitoring
New PC Setup
Discounted Equipment Sales
Access to our Helpdesk Portal
State-of-the-Art Ticket Tracking
Procurement Assistance
Remote User Help Sessions
Application Deployment
IT Vendor Management
Monthly Reporting
Annual Asset Inventory
Annual IT Budgeting Assistance
Initial Response Time