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“We have worked with Mo and General Informatics for almost 10 years now.Our servers or Network practically have never been down. The one time our server failed, our employees were back working within the hour.”
- Chris Pellegrin
Chief Operating Officer, CSRS, Inc.
Solutions By Industry

Industry Focused Expertise

We offer a dedicated and expert approach to managing your unique IT environment. Collective years of experience, coupled with on and off-site education, furthers our knowledge of your specific industry so that we can provide the services most relevant to your needs.

Our emphasis on delivering total value through a combination of industry knowledge and technology is summed up in the following solution methodology:

  • Detailed understanding and pro-active recommendations for industry-specific challenges
  • Developing industry-specific solution frameworks targeted at clients' unique needs
  • Involvement of experienced cross-functional consultants that interpret technical know-how in the context of the industry
  • Use of pre-engineered components to reduce the time, cost and risk associated with solution implementations

Focus On Health Care

Our services are designed to help healthcare organizations reduce costs, streamline administrative processes, empower consumers, improve quality of care and increase speed to market. Our offerings:

  • HIPAA,The Health Insurance Portability and Accountability Act of 1996 (HIPAA).We provide solutions to help move through compliance to achieve the benefits of administrative simplification, including:
    • Security/privacy planning and implementation
    • Vulnerability testing and intrusion detection services
    • e-Commerce, e-Health and collaborative commerce
    • Enterprise Application Integration (EAI)
    • Data conversion, migration and management services
    • Business service and systems outsourcing

  • Health Plan Solutions, these simplify administration, reduce costs and improve service:
    • Web site solutions, we build and host your external web site, enabling for providers, employer groups and members to access information specified by you that resides within your core plan administration system and build a secure intranet Web site to be used by your staff to access job-related information and to serve as their desktop for launching other administrative applications.
    • By applications outsourcing you can reduce both costs and hassles by outsourcing applications and some or all IT functions to General Informatics. Purchase only the computing power you need while receiving the support you need from our technology experts.
    • IT management outsourcing to General Informatics can upgrade your IT capabilities and professionalism
      • Quickly improve service levels and major information gaps
      • Fix the operating costs for IT at an attractive level
      • Maintain and support all hardware, software and networks, and, if desired, assume responsibility for the management and acquisition of all required systems and services from third parties

Architecture, Engineering, and Construction

In recent years, the building industry has seen a proliferation of Internet-related point solutions. Some to help manage the design and construction process. Others for real estate and facilities management. But none that address both.

This lack of connectivity creates an information technology (IT) gap that severely limits a building's potential ROI. No single, unifying solution that helps corporate real estate executives maximize efficiency throughout the entire lifecycle of a building has ever existed.

From initial design and construction, to day-to-day facilities management, General Informatics breakthrough technology bridges the IT gap to provide instant access to accurate, up-to-the-minute data on a building's every function. By connecting the construction and real estate worlds for the first time, General informatics enables architects, designers, builders and subcontractors to collaborate like never before. Our solutions serve two primary markets:

Building & Operations Management

  • Building Owners
  • Facility Managers
  • CEOs and CFOs of Fast-Growing Corporations
  • Major Tenants of Corporate Real Estate Property
  • Real Estate and Property Management Firms
  • Real Estate Investment Trusts

Design & Construction

  • Architects
  • Engineers
  • Construction and Management Firms
  • Contractors
  • Suppliers
 
                                                     

Retail Industry Domain

The retail industry is always in a state of flux. A large number of customer and their demands, a growing list of locations, seasonal plans, and so on. The IT solutions for the retail industry must take into account these unique needs. Our deep understanding of the retail and distribution market enables us to offer flexible, powerful and scalable solutions. Our clients routinely report improved service and convenience, better customer retention, increased profits and smoother relationships with the business partners as some of the benefits they derived from our solutions.

We offer a wide range of development, consulting, implementation and support services that are focused on the unique needs of this industry. The scope of our solutions include:

  • Point of Sale (PoS) solutions
  • Supply Chain Management
  • Data Warehousing
  • Customer Information Systems
  • Customer Relationship Management
  • Enterprise Application Integration
  • Internet based procurement solutions
  • Logistics
  • Inventory Management
  • Order Processing
  • Accounts Receivable
  • General Ledger & Payroll

Industry Focused Expertise

We offer a dedicated and expert approach to managing your unique IT environment. Collective years of experience, coupled with on and off-site education, furthers our knowledge of your specific industry so that we can provide the services most relevant to your needs.

Our emphasis on delivering total value through a combination of industry knowledge and technology is summed up in the following solution methodology:

  • Detailed understanding and pro-active recommendations for industry-specific challenges
  • Developing industry-specific solution frameworks targeted at clients' unique needs
  • Involvement of experienced cross-functional consultants that interpret technical know-how in the context of the industry
  • Use of pre-engineered components to reduce the time, cost and risk associated with solution implementations

Shipping Industry Solutions

General Informatics offers a wide array of business solutions in designing, implementing and operating systems for the shipping industry. Wide ranges of cutting-edge IT services from General Informatics help customers around the world manage their companies most effectively.

  • We can create Crew Management Software handling all administrative tasks on board a ship, including crew management; payroll, ships and radio accounts as well as tasks related to port calls. The system streamlines payroll management from the single crewman and upto shore office administration, with value-added bookkeeping functions and facilitated customisation.
  • Cargo handling, cargo acceptance, dangerous cargo, freight payment etc. The systems allow transport providers to give the individual customer the very best service, for instance by taking into account any local requirements. To make a difference a transport organisation must be aware of any special requirements made by the customer and by the authorities involved.
  • Equipment Management, for any modern container line. We can give you combined equipment inventory management, operational and intermodal activities, general equipment management and cost control in just one system. It is an integrated onboard solution for inventory control and maintenance.
  • Terminal Operations, we provide customized solutions covering the whole spectrum of terminal operations: planning and co-ordination, loading and discharging, gate inspection, container repairs etc.
  • Supply Chain Management, Users can gain access to worthy details about suppliers, prices, vouchers, invoices, purchase orders etc. SCM system caters for the whole procurement processes including producing/receiving requisitions, creating purchase orders, follow up, invoicing and budget follow-ups. It comes complete with an advanced budgeting module.
 

Chemical Industry Expertise

Environmental standards are tightening. Technology is changing continually. And shareholders are clamoring for greater returns. To remain profitable, chemical manufacturers must improve margins by maximizing efficiency across the enterprise-from the sourcing of raw materials through production and product delivery. That's why General Informatics makes process companies more profitable and competitive by enabling them to optimize their entire value chain.

  • Supply Chain Planning and Optimization: Extended supply chain collaboration allows you to strengthen your trading partner relationships and capitalize on expert knowledge throughout the supply chain.
  • Supply Chain Execution/ERP:
    • Defines relationships in the extended enterprise, including vendors and customers
    • Provides complete visibility of inventory, including lot-tracking and item-pack configurations
    • Manages product development and quality
    • Provides key performance indicators
    • Manages suppliers, goods and service procurement, inbound logistics and payables
    • Manages each customers specific product, pricing, and delivery requirements
    • Manages invoicing and payment collection through accounts receivable

  • Internet Commerce: Internet commerce solutions bring you closer to your customers, your distributors and your trading partners. With 24x7 access to up-to-date information, customers will be able to place and track orders, check shipment status and get news of special promotions via the Internet-- strengthening relationships through better customer service
  • Business Analytics: Once you have enterprise-wide visibility into your data you can leverage it. Analysis of market demand and strategic supply chain data allows you to establish a baseline to guide strategic business decisions, understand efficiencies and deficiencies in your business, detect symptoms of potential issues and have more lead time to react to changing market.
 

Help Follow Government Guidelines

General Informatics provides technology and business solutions that meet the needs of civilian state and local government agencies, business and educational institutions from university labs to public schools. We can help you improve the way you do business by implementing wireless and Internet technologies, integrating the different information systems within your organization, and streamlining your organization.

End-to-end solutions from a one-stop shop

  • Microsoft Architecture Development : Windows NT and Windows 2000 operating system issues, system architecture planning, migration, and implementation, interoperability tools, as-built configuration documentation
  • BackOffice/.Net Implementations :BackOffice product support, exchange configuration, net development, customization, and installation
  • LAN/WAN Planning, Design, and Implementation: Network planning, testing, and implementation, voice/data/video integration, web site planning and development, remote and mobile computing
  • On-site System and Network Administration : Out tasked system and networking support, on-site administration and consulting
  • Technology insertion : Wireless technologies, smart cards, storage area networks, Microsoft Digital Dashboard, security devices (intrusion detection systems, firewalls, public key infrastructure) and Virtual private networks

General Informatics will help you plan, implement, and maintain a modern and seure IT infrastructure, all with support and training.

 
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