Client Support

Trouble Tickets & Client Portal

Your TotalCARE portal is one place to add new Trouble Tickets and check on the status of existing Tickets. For first time login please use your office email address and ask for your password from your office administrator or contact us.

Are you the company IT? Use the portal in conjunction with trouble ticket management to manage an asset database, user permissions, invoices and payments.

CALL SUPPORT
(225) 578-7870

SEND AN EMAIL
support@geninf.com

CREATE A TICKET
Support Portal

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Client Support - General Informatics

Cloud Email

Access your Outlook email, contacts, schedule, and more.

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Client Support - General Informatics

Access your PC

Click here to login and access your work PC remotely.

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Client Support - General Informatics

Office 365 Suite

Access your Office 365 in the cloud - Excel, Sharepoint, etc.

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Client Support - General Informatics

Reach Your Team

Notify your entire team of emergencies via text message.

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Send an Email

Create a Ticket