Results - General Informatics
Professional IT Management Eliminates Downtime for Engineering Firm

  • Client: C-K Associates is an employee-owned, multi-media environmental consulting firm that has been serving the needs of industry across the Gulf South since 1981. Currently, they have offices in Baton Rouge, Lake Charles, Shreveport, and Houston, TX.
  • Situation: C-K Associates realized that with increased sophistication of their IT infrastructure, the current computer guys were not equipped to help the company grow. The network issues were constantly eating up management’s time and bringing down productivity. The astute CFO did the analysis and realized IT had become a bigger cost to the company than it appeared.
  • Solution: C-K Associates enrolled in the TotalCARE and Cloud programs. The TotalCARE team immediately standardized the operating environment across offices providing proper recommendations, including a SAN setup to allow growth in the company’s data. The email and backup services were migrated to Cloud infrastructure to ensure full up-time and minimization of risk.
  • Benefit: IT Infrastructure issues became a thing of the past. Engineers are able to bill more time instead of worrying about computer problems. Email has not gone down, and the branch offices are able to communicate more smoothly with each other. Management does not waste time with fighting IT fires. Additionally, the costs to run IT have been reduced.